Privacy Policy
Privacy Commitment.
a. DDM Materials, Inc. and its subsidiaries ("DDM") are committed to protecting the privacy of visitors to its websites ("Sites"). To accomplish this, DDM has implemented a comprehensive Privacy Policy that governs all information collected on or submitted to DDM's Sites. This Privacy Policy (“Policy”) is available by links located on the homepage for the Sites, as well as every point when personal information may be requested.
b. Any person accessing, browsing, or otherwise using, either manually or via an automated device or program, to the extent permitted hereunder, is a "User" for purposes of this Policy and may be referred to as "User," "Users" or "You" in this Online Privacy Policy. You are bound by the terms of this Policy. By accessing, browsing or using any of the Sites, You acknowledge that You have read, understood and agreed to the terms and conditions of this Policy. IF YOU ARE DISSATISFIED AND/OR DO NOT AGREE TO THE PROVISIONS OF THIS POLICY AND ALL OF ITS PROVISIONS, YOUR SOLE REMEDY IS TO DISCONTINUE YOUR USE OF THIS SITE.
c. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, DDM has put in place what DDM believes are commercially reasonable and sufficient physical, electronic and managerial procedures to safeguard and secure the information DDM collects through its Sites, including Confidential Information. However, DDM cannot guarantee and has no control over the public, in certain cases, or third-party network through which You may send Confidential Information to the Sites.
d. This Policy is subject to change. Any changes to this Policy will be posted on this Site. All information submitted through the Sites to DDM is subject to the terms and conditions of this Policy, as amended. This Policy was last updated on September 19, 2026.
Information Which May Be Collected and How It May Be Used.
a. Non-Personal and Aggregated Information Collected Automatically. When You visit the Sites, DDM may log general data, such as Your domain name (e.g., DDMinspection.com), the name of the Web page from which You entered the DDM Site, which pages You visit on the Sites and how much time You spend on each page. We may use this information to continually monitor and improve the Sites and for internal analyses. We may use IP addresses to analyze trends, administer the Sites, track Users' movement and gather information for aggregate use.
b. Submission of Personal Information. DDM collects information which Users may submit to DDM on a form such as name, address, telephone number, email address and other information ("Personal Information"). Any Personal Information You submit to the Sites will be treated and processed by DDM only in accordance with this Policy. Any time You submit Personal Information for a specific purpose using the Sites, Your information is used for that purpose only, unless You consent otherwise or as required by law. By submitting any Personal Information to the Sites, You consent to DDM holding and processing that information, both electronically and manually.
c. Financial Information. DDM may maintain a portal on its Sites for customers to use to order material, request quotes, view invoices, and make payments. Any of Your financial information which is submitted to or through the Sites will only be utilized by DDM. DDM complies with all cyber security requirements of its insurance company and financial processors. DDM also does not store Your credit card or bank information anywhere except for physical paper or through its payment processors.
d. Cookies. The term "cookie" refers to files that are transferred from a website to Your computer's hard drive. See http://www.cookiecentral.com for information about cookies.
i.) Some (usually newer) versions of Web browsers allow You to decide whether or not to accept cookies and some programs notify You when a website is about to deposit a cookie on Your hard drive. If You decide not to accept cookies, You may not be able to successfully navigate some portions of the Sites.
ii.) DDM may use cookies for the customized presentation of Web pages. We do not use cookies to retrieve information from Your computer that was not originally sent in the cookie, nor does DDM use information transferred through cookies for any promotional or marketing purposes, except as expressly set forth in this Policy or as You may otherwise agree.
Text Messaging (SMS).
a. DDM sends text messages to freight carriers and haulers who have agreed in writing to receive them. These messages are operational, not promotional: they carry freight price requests, dispatch order details, requests to confirm the number of trucks committed to a load, and reminders about those requests.
b. How Consent Is Obtained. A carrier's mobile number is enrolled only after the carrier has agreed to receive text messages from DDM Materials, Inc. A DDM employee sends the carrier a link to DDM's text message consent form. The carrier enters their own mobile number and ticks a box, which is not pre-selected, to give consent. The number then receives one message asking the carrier to reply YES to confirm; no other messages are sent to that number unless they do. Consent to receive text messages is never a condition of doing business with DDM.
c. Message Frequency and Cost. Message frequency varies and depends on dispatch activity. Message and data rates may apply. DDM does not charge for these messages; Your mobile carrier may.
d. How to Stop. Reply STOP to any message to stop receiving them. You will receive one final message confirming that You have been unsubscribed, and no further messages will be sent to that number. Reply HELP for help, or contact DDM using the details at the end of this Policy.
e. Mobile Information Is Not Shared or Sold. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information relating to text messaging consent is used solely to send and manage the operational messages described above, and is disclosed only to the telecommunications providers required to deliver a message You have consented to receive, and where required by law.
Sharing Information.
a. Unless DDM has Your permission or is required by law, DDM only shares the personal information You provide through the Sites with DDM and/or business partners that are acting on DDM's behalf. DDM makes every reasonable effort to ensure that such DDM business partners protect Your personal information consistent with this Policy. DDM does not share Your personal information with third parties or sell Your personal information to third parties. DDM also does not disclose personal information to other users of the Sites. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
b. The sharing described in this section does not apply to mobile telephone numbers collected for text messaging or to text messaging opt-in data and consent records. That information is not shared with DDM's business partners, affiliates, contractors, service providers, or any other third party for marketing or promotional purposes, and is disclosed only to the telecommunications providers necessary to deliver a message You have consented to receive, or where required by law.
Opt-Out Policy.
Text Messages. To stop receiving text messages from DDM, reply STOP to any message from us. To request help, reply HELP. You may also ask to be removed by contacting us using the details at the end of this Policy. Opt-out requests are honored for the mobile number from which they are sent.
You may request not to be contacted by DDM in connection with any new services, updates, promotions, news, or system outages. Such "opt out" requests should be sent to the address indicated on any such material or by replying to such material.
Linked Internet Websites.
The Sites may provide hyperlinks which, when clicked, take You to another place within the document, to another document altogether, or to other websites not controlled by DDM. These hyper-linked websites may contain privacy provisions that are different from those provided herein. DDM is not responsible for the collection, use or disclosure of information collected through these websites.
Correcting, Amending, or Deleting User Information.
DDM honors requests from you to correct, amend, or delete Your account information (for example, Your name, address, etc.). You may verify that appropriate corrections have been made. To protect Your privacy and security, DDM will also take reasonable steps to verify Your identity before granting access or making corrections.
Certain jurisdictions have specific legal requirements and grant privacy rights with respect to personal information, and we will comply with restrictions and any requests you submit as required by applicable law. For example, you may have the right to review, correct, and delete personal information we have about you, or to consent or withdraw consent to certain uses or sharing of personal information. You may be able to use a Site to access and update the personal information that you have provided to us through your use of a site or otherwise.
When you make a request, we may require that you provide information and follow procedures so that we can verify a request you make and your jurisdiction before responding to it. The verification steps we take may differ depending on your jurisdiction and the request. We will match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us verify your request.
We will respond to your request within the time period required by applicable law. In certain circumstances, we may not be able to fully address your request, and we will notify you in that event.
Contacting DDM:
If you have any questions about this Policy, the practices of the Sites, or Your dealings with the Sites, You can contact:
DDM Materials, Inc.
P.O. Box 245
Valley View, TX 76272-0245
(940) 726-1122